Accepting a limited number of new clients

Automation specialist for non-tech companies

Automation that keeps work moving.

I design, build, and maintain custom automations for small and mid-sized teams—without adding another complicated system for you to manage.

35+ automation systems built
2022 working in operations and technology
US market focus
Live workflow Lead intake automation
Ready
01
Form submitted Capture qualified details
02
CRM updated Create a clean lead record
03
Owner notified Send the right context instantly
04
Follow-up queued Keep the next action visible
Experience building systems for
Magnolia Inc CapEx Inc Hatch LLC Stealth teams

The service

One specialist for the full automation lifecycle.

Every engagement stays narrow: one accepted automation request at a time, followed by ongoing maintenance for the systems already in operation.

01

Design

Map the workflow, define the trigger and outcome, and choose the simplest reliable implementation.

02

Build

Connect your existing tools, test edge cases, deploy safely, and document what was delivered.

03

Maintain

Monitor the automation, handle incidents, repair breakages, and keep integrations compatible.

Simple commercial model

Implementation fee + monthly maintenance.

Fixed quote for each accepted automation request One maintenance fee per client Third-party software and API costs billed separately

Selected work

Systems built around real operational needs.

A focused selection of automation, CRM, communication, and workflow infrastructure work.

CRM & communication automation

A clearer operating layer across customer workflows.

Built CRM, call-log, and communication workflows across ISN, Notion, EMMA, and CallTrackingMetrics to reduce manual data transfer and improve operational visibility.

NotionISNWebhooksCloudflare

How it works

A controlled path from request to maintained system.

  1. 01

    Discovery

    Understand the workflow, tools, constraints, and what a successful delivery must do.

  2. 02

    Proposal

    Define the accepted automation request, fixed implementation fee, scope, and access required.

  3. 03

    Implementation

    Build, test, document, deploy, and confirm acceptance before the system becomes operational.

  4. 04

    Maintenance

    Monitor, repair, and maintain the delivered automations through one monthly service.

Sultan Milano

Built and maintained by Sultan

Technical execution with business context.

I have worked across startups, agencies, and operating teams—as a founder, business manager, operations specialist, and automation builder. That mix helps me understand the process before writing the automation.

You work directly with me. Standardized work is supported by AI agents, while decisions that require judgment stay with me.

Book a discovery call

Tell me what is still being done manually.

Share the current workflow and your preferred meeting time. I will review the context and confirm the call by email.

30 minutes No sales-performance promises US businesses only